Privacy Policy

1. Introduction

Swaylimo ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.swaylimo.us (the "Site") or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

2. Information We Collect

2.1. Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Complete forms on our website
• Request a quote or make a booking
• Subscribe to our newsletter
• Contact us via email, phone, or other communication channels

The personal information we may collect includes:

• Name
• Email address
• Phone number
• Mailing address
• Booking details (pickup/drop-off locations, dates, times, etc.)
• Payment information

2.2. Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages you view
• Time and date of your visit
• Time spent on pages
• Other statistics

3. Tracking Technologies

3.1. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

3.2. Microsoft Clarity

We use Microsoft Clarity to analyze user behavior on our website. Clarity helps us understand how users interact with our Site by:

• Recording user sessions (mouse movements, clicks, scrolls)
• Creating heatmaps to visualize user engagement
• Analyzing form interactions (excluding sensitive data)
• Identifying usability issues

Microsoft Clarity may collect information such as:

• Device information
• Browser information
• Interaction data
• Pages visited

For more information about Microsoft Clarity's privacy practices, please visit Microsoft Clarity's Terms of Service.

3.3. Google Ads

We use Google Ads to deliver targeted advertisements based on your browsing behavior and interests. Google Ads may collect information such as:

• Websites you visit
• Ads you view or click
• Demographic information
• Location information

This information is used to show you relevant ads on Google's advertising network. For more information about Google's privacy practices, please visit Google's Privacy Policy.

3.4. Meta Ads (Facebook)

We use Meta Ads to deliver targeted advertisements on Meta platforms (Facebook, Instagram, etc.). Meta Ads may collect information such as:

• Your interactions with our Site
• Pages you visit
• Actions you take
• Information from your Meta profile

This information is used to show you relevant ads on Meta platforms. For more information about Meta's privacy practices, please visit Meta's Privacy Policy.

4. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, operate, and maintain our services
• Process and complete transactions
• Send administrative information, such as booking confirmations
• Respond to inquiries and fulfill requests
• Send marketing and promotional communications
• Improve our Site and services
• Analyze user behavior and trends
• Protect against fraudulent or unauthorized transactions
• Comply with legal obligations

5. Disclosure of Your Information

We may share your information with:

5.1. Service Providers

We may share your information with third-party vendors, service providers, and other business partners who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.

5.2. Marketing Partners

With your consent, we may share your information with third parties for marketing purposes.

5.3. Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5.4. Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information:

6.1. Access

You have the right to request copies of your personal information.

6.2. Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

6.3. Erasure

You have the right to request that we erase your personal information, under certain conditions.

6.4. Restrict Processing

You have the right to request that we restrict the processing of your personal information, under certain conditions.

6.5. Object to Processing

You have the right to object to our processing of your personal information, under certain conditions.

6.6. Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

7. Children's Privacy

Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

8. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk.

9. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

10. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: privacy@swaylimo.us
• Phone: +1(201) 899-6666
• Address: 52 Woodbine St, Bergenfield, NJ 07621, United States